Frequently Asked Questions (FAQ) - Pine & Co.

1. What makes Pine & Co. picnic baskets unique?

  • Our picnic baskets are meticulously designed with a focus on quality, sustainability, and authenticity.
  • Each basket has a unique identity, setting it apart for a truly elevated outdoor experience.
  • Our picnic baskets are designed and built to cater to the modern lifestyle. They have a unique identity that blends classic influence with contemporary styles to create a truly elevated outdoor experience. Each basket is crafted with the aim of fitting seamlessly into your existing lifestyle, making it the perfect companion for all your outdoor adventures.

2. What is included in the Premium Picnic Basket Bundle?

  • The bundle includes a high-quality picnic blanket, an insulator zipper bag for keeping treats fresh, a thermostat for temperature control, four tumblers, a water bottle, and exclusive bonus goodies from Pine & Co.

3. Are Pine & Co. products environmentally friendly?

  • Yes, sustainability is at the core of our brand. Our picnic baskets are crafted from mostly sustainable materials, and we are committed to minimizing our environmental impact throughout our product lifecycle.

4. Can I customize my picnic basket bundle?

  • If you're interested in personalizing your picnic basket bundle, we'd be more than happy to assist you! Simply send us a message and we'll work with you to customize your bundle to fit your preferences and needs. We're always here to help you create the perfect picnic experience.

5. How do I care for my Pine & Co. picnic basket?

  • Detailed care instructions will be provided with your purchase. In general, we recommend gentle cleaning with a damp cloth and avoiding exposure to extreme weather conditions to ensure the longevity of your picnic basket.

6. Do you offer international shipping?

  • We currently sell products in the United States. Now we do not offer worldwide shipping.

7. What is your return policy?

  • We gladly accept returns within 30 days of the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please include the original order confirmation or packing slip when returning an item.

8. How can I join the Pine & Co. community?

  • Stay connected by following us on social media (Instagram, Facebook, TikTok, Pinterest) for the latest updates, promotions, and community highlights. You can also subscribe to our newsletter for exclusive offers and behind-the-scenes content.

9. Is Pine & Co. affiliated with any charitable initiatives?

  • We are actively exploring partnerships with environmental and community-focused organizations. Stay tuned for updates on our philanthropic efforts.

10. How can I contact Pine & Co. customer support?

  • For any inquiries or assistance, please visit our Contact Us page. Our customer support team is ready to help you with any questions or concerns.

Feel free to reach out if you have additional questions or need further assistance!